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Looking Local – owned by Kirklees Council – has delivered public sector services on TV and mobile for over seven years. Platform agnostic and driven to ensure universal access, Looking Local is leading the UK’s evaluation of eHealth and Telecare services on digital interactive TV, smartphones, tablets and mobile. This work focuses on helping older people to stay independent and at home for longer by managing their personal healthcare, monitoring, giving access to professionals, appointments, information and advice.

Looking Local is a strategic partner of NHS24, hospital health trusts and several CCGs and together we are working towards the availability of a range of health services on digital TV, mobile and smartphones. Widening access to health information, advice, appointment booking and local health services to people without internet access has proven time and again to deliver efficiencies.

In 2011 NHS Scotland launched a new service via Looking Local allowing patients improved access to NHS 24, NHS Inform, Care Information Scotland and Scottish Backs as well as the ability to undertake health questionnaires. The service offers real time GP appointment booking, access to local health services (dentists, doctors, opticians, pharmacies), information from the Health A-Z, seasonal health advice, news, health and wellbeing guides, as well as links to local support organisations.

In addition to our health partners (NHS Trusts, GP Commissioning Consortia, NHS Choices and Patient Opinion) Looking Local is also leading a number of telehealth and telecare programmes focusing on older people, issues of isolation, healthcare provision and service delivery efficiencies.